Where Is Ashley Furniture Customer Service Located

Where Is Ashley Furniture Customer Service Located?

Ashley Furniture is a well-known furniture retailer with a vast network of stores across the United States. To ensure exceptional customer service and support, the company has established dedicated customer service centers. Let's delve into the details of where you can find Ashley Furniture customer service and how to contact them.

1. Phone Support

Ashley Furniture provides phone support to customers seeking assistance with orders, product inquiries, and other related matters. The phone number for customer service is 1-866-436-3393. This line is open from Monday to Friday from 8:00 AM to 11:00 PM Eastern Time and on Saturday and Sunday from 9:00 AM to 6:00 PM Eastern Time.

2. Live Chat

For quick and convenient assistance, Ashley Furniture offers live chat support on its website. By clicking on the "Live Chat" button at the bottom right corner of the website, you can connect with a customer service representative in real-time. The live chat service is available from Monday to Friday from 8:00 AM to 11:00 PM Eastern Time and on Saturday and Sunday from 9:00 AM to 6:00 PM Eastern Time.

3. Email Support

If you prefer to communicate via email, you can send your inquiries to Ashley Furniture's dedicated email address: [email protected]. The customer service team will respond to your email within 24-48 business hours. Be sure to provide clear and detailed information in your email to facilitate efficient resolution.

4. Social Media Support

Ashley Furniture has a presence on various social media platforms, including Facebook, Twitter, and Instagram. While these platforms are primarily used for product promotions and engagement, you can also use them to reach out to the company's customer service team. Simply send a direct message or post a comment on their official pages, and a customer service representative will get back to you.

5. Store Locations

If you prefer in-person assistance, you can visit any of Ashley Furniture's physical stores located across the country. To find the nearest store, visit the company's website and use the store locator tool. Store staff can assist with product inquiries, order status updates, and any other customer service-related matters.

Conclusion

Ashley Furniture offers various options for customers to reach its customer service team. Whether you prefer phone support, live chat, email, social media, or in-store assistance, the company has made it easy for you to get the help you need. By utilizing these channels, you can resolve inquiries, obtain product information, and receive prompt support from knowledgeable customer service representatives.