Ashley Furniture Corporate Office Customer Service

Ashley Furniture Corporate Office Customer Service: A Comprehensive Overview

Ashley Furniture is renowned for its exceptional customer service, ensuring that every customer's experience is positive and fulfilling. With a dedicated team at the corporate office, the company goes above and beyond to address customer inquiries, resolve issues, and provide guidance.

Contact Information and Availability

Ashley Furniture's corporate office customer service team is available through multiple channels to accommodate diverse customer preferences. Customers can connect via:

Phone: (866) 436-3393
Email: [email protected]
Live Chat: Accessible on the Ashley Furniture website
Social Media: Facebook, Twitter, and Instagram

The team is available Monday through Friday from 8:00 AM to 8:00 PM EST and Saturday from 9:00 AM to 6:00 PM EST.

Customer Support Services

Ashley Furniture's corporate office customer service team provides a comprehensive range of support services, including:

Product Inquiries: Information about specific furniture pieces, availability, and specifications
Order Tracking: Updates on the status of pending purchases
Delivery Scheduling: Assistance with scheduling and tracking furniture deliveries
Warranty and Protection Programs: Explanation of coverage terms and support for warranty claims
Refund and Exchange Policies: Guidance on return and exchange procedures

Commitment to Customer Satisfaction

At Ashley Furniture, customer satisfaction is paramount. The corporate office customer service team is dedicated to providing a positive experience and resolving any issues promptly and courteously. They go the extra mile to ensure that customers are happy with their purchases and the overall Ashley Furniture experience.

Feedback and Improvement

Ashley Furniture values customer feedback and uses it to continuously improve its services. Customers are encouraged to share their feedback through surveys, reviews, and direct communication with the corporate office customer service team. This feedback helps the company identify areas for improvement and enhance the customer experience.

Conclusion

Ashley Furniture's corporate office customer service is an essential aspect of the company's success. The dedicated team provides comprehensive support, addresses customer concerns effectively, and is committed to delivering exceptional experiences. Whether you have questions about products, orders, or any other aspect of your purchase, the corporate office customer service team is here to assist you promptly and professionally.